Trusted Technology Ally
In the fast-paced world of technology, having a reliable ally by your side can make all the difference.
In the dynamic world of business technology, we understand that having a permanent on-site technician might not always be necessary. However, there are moments when your business requires technical expertise to address its needs promptly and efficiently. Introducing our on-demand technology services – a dedicated expert at your beck and call, ready to keep your business running smoothly.
With our on-demand service, you gain the advantage of having a dependable technology partner who understands your unique needs inside out. This dedicated expert will be your go-to person, well-versed in your systems and operations, enabling swift problem-solving without wasting valuable time.
Imagine having the same skilled individual, familiar with your technology infrastructure, always prepared to find the right solution when you need it most. With in-depth knowledge of your systems, our expert is equipped to address any technical challenge, ensuring seamless continuity for your business operations.
We are here to provide reliable support whenever you require it, without the burden of a full-time technician. Our on-demand service ensures that you have a dedicated ally – a proficient problem solver at your disposal, capable of understanding your technology needs and resolving issues efficiently.
Your IT Pros Tech Ally becomes part of your team, tailoring its services to your organization’s unique needs and strategic goals. Go ahead, do what you do best. We’ve got your IT covered.
Experience the convenience and efficiency of having a technology expert dedicated solely to your business. Enhance your operational efficiency, save valuable time, and focus on what matters most – growing your business. Contact us today to benefit from our on-demand technology services and elevate your business success. Partner with us, and together, we'll pave the way for a technologically empowered future.
FOR ONE MONTHLY FEE, YOU HAVE FULL ACCESS TO OUR SUITE OF IT SUPPORT AND SERVICES.
OUTSTANDING CUSTOMER SERVICE
We pride ourselves on our response time and first-time fix rate. When you have a problem, we’re there. No waiting in the queue for your call to be answered. No delays getting to a service ticket. One call or email, and we are on it, personable, polite and prompt.
We know your time is money, that tech problems can crush profitability and productivity. That’s why we match our sense of urgency to yours. Our goal is to get you up and running as quick as possible, often in minutes. When you need us, we’re there
We are constantly working in the background, scanning for potential problems. Our preventative maintenance catches potential issues before they get to you. And the rare time there is a problem, we take steps to ensure it won’t happen again
For as low at $400 month, you get all the benefits of your own IT department, without the cost and administrative burden. Our flat-rate service plan is tailored to your organization’s specific needs. With everything included, there are no surprise fees.
SINGLE POINT OF SERVICE
All of your services through one contact. Gone are the days of separate providers who don’t work together. Tech Ally is your liaison for third-party services to ensure you’re getting the right technology and the best support.
PEACE OF MIND
Your days of tech headaches are over. Don’t worry about backups, data security or how to implement a new system. We manage your technology infrastructure using advanced remote support software.
WE ELIMINATE YOUR TECH HASSLES AND FEARS
Your business needs technology to succeed in an increasingly digital world. But as it evolves at staggering speed, you are likely feeling overwhelmed by the options, costs and technical details. You’re not alone. Many small businesses take an ad-hoc approach to technology. It’s necessary, but not well understood or managed. And that makes you vulnerable. Tech Ally keeps your systems safe and optimized, so you don’t lose time or sleep worrying about your IT services.
VIRTUAL IT DIRECTOR
Along with day-to-day IT support, we take the lead on vendor relationships, strategic planning, equipment purchases and projects. We’re with you every step of the way.
We automate server and workstation maintenance tasks to ensure your systems run smoothly. Your software and systems will be kept up-to-date to ensure you continue operating in a secure and stable environment. No downtime. No data loss.
We identify and stop threats before they attack, and mitigate against future risk. Anti-Spam, VPN, Antivirus, Firewalls, and wifi access keep your network secure without sacrificing usability for your employees.
Expanding? Have a new initiative or outdated process that needs a technology-based solution? Big or small, we will help you through these projects to ensure technology works with you, not against you.
Whether it’s on a server or on the cloud, we keep your data safe against ransomware and malware attacks, as well as theft, fire, and natural disasters. We offer automated backup and recovery solutions with multiple levels of redundancy. That important file will never be lost, even if you accidentally delete it.
E-MAIL & OFFICE
We customize a plan for your company’s needs. From simple accounts to full groupware with shared files, calendars, and mailboxes, we’ll implement the right-sized solution for your organization.
WEB & DOMAIN MANAGEMENT
Your website is your business’s public face online. You don’t want it compromised. We offer our high-performance hosting server exclusively to our managed customers. We include sysadmin-level support to keep your website, domains and DNS services secure and up-to-date, so your public face is safe.
Voice over Internet Protocol is an increasingly popular and affordable alternative to traditional phone systems. We take care of installation and maintenance, so you never miss an important call